Refund policy

Your TopStop Roller Guide product (Roller Watchdog, Flip N Roll, or TopStop Pro) may be returned within 15 days of the date of purchase.

To be eligible for a return, your item must be unused, in its original condition, and in its original packaging, with proof of purchase.

To start a return: email returns@topstoproller.com with "RETURN" in the subject line. Please don't send items back before requesting a return — items sent without a prior request won't be accepted.

Damages or issues: please inspect your order upon arrival and contact us immediately at returns@topstoproller.com if an item is defective, damaged, or incorrect.

Refunds: once your return is received and inspected, we'll notify you of approval status. Approved refunds are issued to your original payment method within [X] business days.

Questions? Contact us anytime at sales@topstoproller.com.